According to an e-government survey conducted by the United Nations as part of its E-Government Development Index (EGDI), the UAE has been placed no.1 in the region and 8th globally in the 2020 Online Services Index (OSI).
The survey, which compared the smart services in 193 counties from all over the world, has put the emirate fourth in Asia in the index. UAE also improved its position on the E-Participation Index by moving a place higher from 17th (2018) to 16th this year.
The survey intends to support countries’ efforts to provide effective, accountable and inclusive digital services to all and to bridge the digital divide and leave no one behind.
“The future belongs to those who excel digitally”, said His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, on the achievement.
The 2020 United Nations E-Government Survey was prepared by the Department of Economic and Social Affairs of the United Nations (UN DESA), through its Division for Public Institutions and Digital Government (DPIDG) over a two-year period (from July 2018 to June 2020).
UAE’s fourth position on the e-Smart Services Index in Asia was only bettered by Korea, Singapore and Kazakhstan while China and Japan shared the fourth position with the emirate.
According to this ranking, the UAE confirms its leadership at the Arab level in the most key indicators related to digital transformation, which mirrors its global position and its leadership in the principles of the future government based on adopting advanced technologies and in the forefront of which are information and telecommunication technologies.