ADNOC Distribution, the UAE’s largest fuel and convenience retailer, expanded its LPG delivery service with 30 more trucks to its existing fleet of 17, for customers in Abu Dhabi to access LPG cylinders within an hour of ordering.
Consumers and commercial customers can use the updated ADNOC Distribution app to place orders, with the ability to use the ‘On the Spot’ ordering service if they prefer their regular delivery agent.
Orders can be paid for with ADNOC Wallet and card payments on the app, as well as live tracking through to delivery, which is guaranteed within the hour, and ADNOC Rewards points will be earned with every purchase. The cylinders are delivered and fitted by the company’s skilled professionals, who ensure that the highest standards of health and safety are maintained at all times.
The service is currently available in a number of Abu Dhabi locations and is the company’s latest digital innovation for a better, more simplified customer experience.
“We understand that convenience is critical for our customers, and the expansion of and enhanced digitization of our LPG delivery service aims to provide this greater level of accessibility of our products and services. Everything we do is looked at through a digital lens to ensure that we are creating the most enhanced, seamless experiences for our customers.”
ADNOC Distribution introduced its ADNOC Oasis online delivery service in 2020, allowing customers to order products from ADNOC Distribution stores around the UAE and have them delivered to their doorstep with Talabat and Carriage.
In addition, its digital payment options include the fully contactless ADNOC wallet, where customers can choose the station they are at, pump number, fuel amount and pay directly from the app.