Qatar’s leading retail bank, Dukhan Bank has been named the “Best Consumer Digital Bank in Qatar” by Global Finance at the 23rd edition of “2022 World’s Best Consumer Digital Banks Awards.”
Under this category, the bank received two prestigious accolades, “Best Integrated Consumer Banking Site” and “Most Innovative Digital Bank”.
The new accolades come to further support Dukhan Bank’s position as pioneering the digital banking sector in Qatar and a fitting tribute to its capabilities to be ahead of its peers in adopting emerging technologies, which are reshaping the banking industry.
According to the statement, Dukhan Bank was selected by a world-class panel of industry experts against criteria that included strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, and evidence of tangible benefits gained from digital initiatives, and web or mobile site design and functionality.
Dukhan Bank Chief Marketing and Communications Officer, Mr. Talal Ahmed Al Khaja stressed that over the last period, Dukhan Bank’s digital capabilities have provided the necessary resilience to support customers through disruptive changes in their day-to-day transactions.
The Officer said that “these awards are a true testament to Dukhan Bank’s efforts in driving innovation and improving the client experience as we continue to invest in our award-winning digital platform.”
“Knowing our customers and understanding their needs is essential to providing a personalized experience, and top-notch service as needed, which will better serve our clients today and pave the road for future needs,” Mr. Al Khaja added.