Emirates NBD has launched a comprehensive Business Support Package aimed at assisting small and medium enterprises (SMEs) in managing their day-to-day operations over the coming months.
The initiative introduces a series of temporary fee-relief measures designed to ease financial pressures on businesses and enhance confidence within the SME sector amid prevailing regional conditions.
The package aligns with broader efforts by the Dubai Government and the Central Bank of the UAE to support businesses and strengthen the financial ecosystem.
Under the Business Support Package, Emirates NBD is offering a range of fee waivers and discounts to support operational continuity for SMEs.
These include the waiver of loan deferment fees, international courier charges for business card deliveries, and cheque return fees resulting from unforeseen cash flow disruptions.
The bank has also waived cash withdrawal fees at ATMs across the UAE and GCC, along with business debit card replacement fees.
In addition, SMEs will benefit from a 30 percent discount on charges related to letters of credit and letters of guarantee.
Emirates NBD also provides a 40 percent discount on cash management services, effectively regularizing its introductory pricing structure.
Hamad Mohamed Zayed Group Head of Business Banking Emirates NBD
“Emirates NBD is pleased to introduce the Business Support Package, reinforcing Emirates NBD’s commitment to supporting SMEs by offering them greater flexibility at a time when it matters most. We remain committed to the growth of the sector and to prioritizing the financial well-being of our customers amidst operational challenges and liquidity pressures. Through the package, we aim to build confidence and provide meaningful support as the UAE continues to consolidate its position as a global competitive economy. Our services remain fully operational, seamless, and secure, reflecting the trust businesses place in us.”
The bank’s move follows the Dubai Government’s approval of $272 million (AED 1 billion) in economic facilitation measures aimed at enhancing the emirate’s economic flexibility, strengthening preparedness, and ensuring rapid response to evolving requirements.
It also complements the Central Bank of the UAE’s Financial Institution Resilience Package, which is designed to reinforce the stability and resilience of the country’s banking sector amid regional developments.
