Ooredoo expands its digital services for business customers

By Shilpa Annie Joseph, Desk Reporter
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Ooredoo
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Qatar-based multinational telecom company Ooredoo has introduced another method for its business customers to access its services with the addition of a WhatsApp ordering facility.

According to the company, the telecom leader’s business customers can now place various orders through WhatsApp. This new initiation is of its vision of ‘enriching people’s digital lives,’ and to better support customers from the difficulties of the COVID-19 pandemic.

Business-to-Business (B2B) customers can place an order quickly and easily by detailing the order and attaching the necessary documents to the dedicated WhatsApp number. The dedicated WhatsApp line for business customers will be available every day from 7 am to 10 pm along with a team of experts on hand to offer advice and assistance.

Sheikh Nasser Al Thani
Sheikh Nasser Al Thani
CCO – Ooredoo

“We’re delighted to offer yet another way in which our business customers can quickly, easily, and efficiently place orders with us to access or modify services. We understand running a business is time-consuming, and, in our pursuit of complete customer satisfaction, we are committed to doing what we can to enable customers to free up time for other priorities. This new initiative, which extends the digital channels available to our customers, also fits perfectly with our goal of complete digitalization in line with Qatar National Vision 2030.”

“Business customers can leverage the Ooredoo Advantage, making Ooredoo ‘Best for Business’, thanks to its breadth and depth of talent, best fixed and mobile networks, broadest portfolio of ICT services and solutions, and trusted partner for 60 years,” as per the statement.

Last month, Ooredoo has won three notable titles at the 2021 Middle East & North Africa Stevie Awards, for its innovative technologies.

Related: Ooredoo, Cisco ink deal to hasten adoption of Business EDGE solution


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