UAE’s MCI Middle East achieves 2 prestigious ISO certifications

By Arya M Nair, Official Reporter
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ISO Certification
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UAE-based MCI Middle East, the global engagement and marketing agency, has achieved two ISO certifications, ISO 9001:2015, which specifies requirements for a quality management system (QMS), and ISO 20121:2012 for event sustainability management system, by meeting the extensive criteria of these standards.

This shows MCI’s commitment to maintaining high standards in all of its practices, protecting the environment, and consistently delivering quality outcomes for clients, partners, and its own organization.

Sustainability for events revolves around taking concrete action toward preserving the environment, promoting a healthy society, and supporting a thriving economy. Hence, international standards have been developed to relieve the strain on local infrastructure and utilities and reduce the wastage in the communities where events are hosted.

In 2021 the International Congress and Convention Association (ICCA), the industry’s global body, launched the Net Zero Carbon Events initiative to join the rapidly growing global movement of net zero by 2050. MCI, being part of the task force on sustainability, has signed the Net Zero Pledged for the event Industry.

Ajay Bhojwani
Ajay Bhojwani
MD – MCI Middle East

“Before we embarked on the journey of certification, our team has been driving the sustainability practice in earnest with our services and clients. By achieving the ISO 20121:2012 certification, MCI reaffirms its commitment to the environment and ensures management of improved sustainability throughout the entire event management cycle. We handle our client’s and partner’s events with a great deal of care and aim to deliver a superior product to them based on our extensive quality standards employed within our organization and we wanted to independently verify that our excellent processes continue to be the best in class.”

Thus MCI commits to tackle climate change by setting objectives towards net zero emissions by 2050, with emission reductions by 2030 in line with the Paris Agreement.

The ISO Standards of 9001:2015 and 20121:2012 are process-based approaches established and updated by the International Organization for Standardization (ISO), the world’s largest developer of international standards. By implementing and following the necessary steps to comply with this standard, MCI now adheres to both quality and protecting the environment.

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