The Telecommunications and Digital Government Regulatory Authority (TDRA) has launched an initiative to support the Federal Digital Network (FedNet) with artificial intelligence (AI) services, in a major development that enhances the digital transformation journey in the UAE.
This development is considered a paradigm shift in the main services provided by FedNet to government entities, based on leveraging the enormous potential of AI.
Through cooperation with Microsoft and Kagool, a Microsoft advanced solutions partner in data and AI, FedNet, in its new version, will provide a set of services that fall under three pillars. The first is Applied AI, which contributes to enhancing productivity and efficiency by reducing the time needed by developers to update procedures and processes, analyzing conversations to improve customer experiences, and automating document processing to speed up work mechanisms.
The second, Cognitive AI, refers to simulating human behavior and thinking to solve complex problems, leading to more accurate results, while the third, machine learning, uses algorithms that allow computers to self-learn by analyzing big data, extracting results from it and converting it into value.
“AI services on AI-supported FedNet are a great step in the digital transformation process, and an important element in enhancing the ability of government entities to provide easy and fast services to all customers, which reflects TDRA’s role as an enabler of digital transformation.”
FedNet is one of the key digital government enablers in the UAE, and it receives special attention due to its strategic importance and role in the digital transformation process. FedNet supports more than 35 federal entities and more than 5,000 virtual servers. In 2023, FedNet achieved the VMware Cloud Verified certificate for the sovereign cloud category. The importance of this certificate stems from the fact that FedNet takes into account the highest standards of cybersecurity and national privacy, and that all the data is stored and processed in accordance with the relevant UAE laws.
With these developments, FedNet has evolved into a cutting-edge AI platform that allows government agencies the agility to develop and deploy high-quality AI solutions and models in the audio, visual, and linguistic fields, in addition to the infrastructure supported by high-speed Graphics Processing Units (GPUs). Through Application programming interfaces (APIs), big data analysis and machine learning empower administrators to make the right decisions.