US-based CSG to set up its Middle East HQ in Saudi Arabia

By Shilpa Annie Joseph, Official Reporter
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American multinational business support company CSG is planning to establish its regional headquarters in Saudi Arabia before the end of the first quarter of 2021, following the announcement of Crown Prince Mohammed bin Salman’s 2030 strategy for the Saudi capital last month.

The initiative is part of the government’s wider strategy to create 35,000 jobs for Saudi citizens and boost the national economy to around $18.67 billion by 2030. The US firm will set up its office in the Special Economic Zone (SEZ) at the King Abdullah Financial District (KAFD), Riyadh.

As per the reports, the company did not specify how many workers it is looking to recruit, but it has announced that Riyadh will become its official headquarters in the Middle East and that it will “increase headcount in 2021.”

Daniel Kjellander
Daniel Kjellander
GM & VP Sales Middle East

“CSG has been doing business with the major mobile operators in KSA since early 2008. To further strengthen our presence, we will have our legal entity open for business during Q1 2021. Our team has been supporting customers in the Kingdom for more than a decade and has most recently grown our portfolio with a significant new contract at Mobily, one of the country’s leading mobile operators. Our initial management team has been appointed, but we are looking to expand with local talent as soon as COVID-19 allows, and from there we can really start building out the team on the ground in Riyadh.”

In addition to Mr. Kjellander, the team appointed to lead the new headquarters will include Mr. Francis O’Sullivan, Head of Delivery, and Mr. James Kirby, Head of Europe, Middle East, and Africa.

Mr. Kjellander said, “The initiatives and programs put in place by the Royal Commission for Riyadh City, and the Ministry of Investment for Saudi Arabia, are pivotal points in the decision for CSG to move its regional headquarters to the Kingdom.”

“We have seen significant growth, providing a wealth of new business opportunities. The progressive policies and programs create the right environment for CSG to attract talent and provide the infrastructure to enable our business to grow,” he concluded.


Headquartered in Colorado, CSG provides business support systems software and services, primarily to the telecommunications industry, to help simplify internal and external processes. The firm began its operations in Saudi Arabia amidst a strategic alliance with telecom operator Mobily in 2008. CSG’s client portfolio includes major firms, such as Batelco, Etisalat, Omantel, Ooredoo Qatar, du, MB, and Telecom Egypt.

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