1 day to go; Expo 2020 Dubai unveils Official Visitor and Business app

By Arya M Nair, Official Reporter
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Expo 2020 Dubai has launched its official visitor app and business-focused app to ensure that millions of visitors can make the most out of the 182 visually stunning and emotionally inspiring days of the event starting from 1st October 2021.

The official Expo 2020 App allows visitors to customize their visit to the mega show by matching their interests to create a personal schedule of events and attractions.

The app, which can be downloaded from the App Store or Google Play, was created in collaboration with Accenture, Expo 2020’s official digital services partner. It allows visitors to create an Expo 2020 account or link their social media account, as well as access a GPS-enabled interactive map of the Expo site and step-by-step directions to points of interest across Expo.

Visitors can use the app to buy tickets, choose from more than 200 dining options and themed culinary events, and make reservations for Expo 2020’s intelligent Smart Queue system, which allows visitors to book a convenient time slot to visit a pavilion of their choice and avoiding queues.

A Chabot, a software application used for online chat on the app will provide information on making visits to Expo 2020 safe and enjoyable, including details on opening times, parking options and how to reach Expo using Dubai’s extensive public transportation system.

Gerado Canta
Gerado Canta
Senior MD

 “Accenture, in partnership with Etisalat Digital, helped to develop the event’s visitor-facing digital channels, including the official Expo 2020 app, virtual assistant and website, enabling Expo 2020 to bring its story to millions worldwide. The mobile app is a window for visitors worldwide to learn about Expo 2020 and plan their visits via curated journeys to ensure an accessible and relevant experience for all.”

Expo 2020 Business App

Expo 2020’s business-specific app connects users with similar interests and goals in the business community to allow significant business-to-business (B2B), business-to-government (B2G), and government-to-government (G2G) interactions across regions and industries.

Powered by artificial intelligence (AI) and available on both mobile and desktop, the business app suggests potential matches for users based on their profiles, expertise, goals and interaction patterns, ensuring every business visitor meets their business objectives.

The Expo 2020 Business App, which is available on the WebApp, App Store, and Google Play, allows users to create a profile by highlighting essential information and contact details, as well as filtering and researching potential match partners. 

Once a connection is made, users can start engaging, chatting and scheduling meetings with other users, businesses and entities of interest to establish relationships during and beyond Expo, which ends on 31st March 2022.

While the app is free to download, there is a small registration fee to use the premium features, which includes networking, connecting, chatting, and organizing meetings. Holders of the Premium Experience can enjoy complimentary access to the premium features of the Expo 2020 Business App, alongside a host of additional services.

Related: Dubai RTA to offer world-class mass transit system for Expo 2020 guests