Dubai Economy launches revamped IP Gateway for optimized services

By Backend Office, Desk Reporter
Dubai Economy DED
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Dubai Economy’s Commercial Compliance & Consumer Protection (CCCP) sector has launched a revamped version of its ‘IP Gateway,’ an online portal through which the body offers services related to cases on infringement of trademark and commercial agencies.

The newly revamped and feature-filled IP Gateway will support Dubai Economy’s objectives to enhance business competitiveness while rendering its 24/7 intellectual property (IP) protection services to trademark owners and commercial agencies anywhere in the world without having to visit any service center.

The updated portal which now offers its services in five languages namely, Arabic, English, Japanese, French, and Italian is accessible on the website and is available as an application from the Apple, Google, or Huawei stores.

Dubai Economy has encouraged owners of trademarks, IP, and commercial agencies in the UAE to register on the IP Gateway and ensure the protection of their rights.

Speaking about the newly updated service portal, Ahmad Alroum AlMuhairi, Senior Manager of Trademark & Commercial Agencies Dispute in CCCP, stated that “The Intellectual Property Protection Department in the Commercial Compliance & Consumer Protection sector in Dubai Economy strives to protect the rights of IP owners in Dubai through the IP Gateway, which is the first-of-its-kind anywhere in the world. We are keen to ensure the success of IP rights owners in Dubai and fulfill their aspirations. The new enhancements on the IP Gateway were developed based on the TRADE best practice benchmarking methodology, which is in line with the directions of the Government of Dubai to meet and surpass customer needs.”

Mr. Al Muhairi further added that “Despite the challenges posed by COVID-19, the IP Property Protection Department was able to provide all of its services round the clock through its smart channels and also do the necessary follow up before resolving any issue without any inconvenience for customers. This reflects the focus of Dubai Economy in achieving the goals, directives and vision of the Government of Dubai.”

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