Kuwait’s NBK introduces Business Banking Plus to support regional SMEs

By Rahul Vaimal, Associate Editor
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Kuwait’s largest financial institution, the National Bank of Kuwait (NBK) has launched Business Banking Plus, to offer services and solutions that help SMEs entrepreneurs develop their businesses and achieve their goals.

Business Banking Plus offers a range of services such as dedicated experienced Business Banking relationship manager, fee discounts, premium business concierge, preferential access for teller services, and complimentary Thahabi package to the business owner, in addition to many other distinguished services offered by NBK for Business Banking customers.

Bader Al-Mutawa
Mr. Bader Al-Mutawa
Head – Business Banking

“Launching the new service comes as part of endeavors to provide support, advice, and top-notch banking services to entrepreneurs, with whom we maintain close relationships that grow and develop as they transform their ideas into economic entities that enrich the diversity of the national economy and competition on the local and regional levels. SMEs entrepreneurs rely on technological solutions in which NBK excels, locally and regionally, thanks to its progress in implementing its Digital Transformation Strategy, which was reflected in providing advanced digital services and adding many improvements to existing services, basically NBK Mobile Banking.”

Al-Mutawa emphasized that the bank is working to improve the solutions it offers to entrepreneurs in a way that contributes to enriching their banking experience and enhancing their existing partnerships.

During the COVID-19 outbreak, NBK has taken swift action to help small and medium enterprises and mitigate the impact of the crisis on their businesses. Since the early days, it stopped charging fees on Point of sale (POS) terminals and exempted customers from the monthly rental fees of POS terminals for 3 months.

Moreover, the bank did not stop communicating with entrepreneurs amid the crisis but rather intensified virtual meetings through various digital platforms to explore integrated banking solutions available easily and securely with them.

The bank assigned 8 additional branches to serve Business Banking clients in addition to Ahmad Al-Jaber Branch, with 5 of them tailored specifically for the benefit of their Business Banking Plus customers.