ADIB unites with IBM to drive its digital transformation

By Shilpa Annie Joseph, Official Reporter
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UAE’s leading financial institution, Abu Dhabi Islamic Bank (ADIB) has partnered with the American multinational technology company IBM, in order to speed up its transition into a modern, digitally-led Islamic bank by leveraging tech company’s hybrid cloud solutions based on Red Hat OpenShift.

According to the ADIB statement, this move will help ADIB to improve its digital infrastructure, modernize operations, and automate processes, allowing employees to focus more on providing better service to customers.

Mamoun T. Alhomssey, Chief Information Officer at ADIB said, “Providing an exceptional customer experience is the top priority at ADIB and the ultimate objective of our digital transformation strategy. As we continue to upgrade and enhance our operations, the bank will benefit from IBM’s hybrid cloud solutions that enable faster processes, which can increase productivity and performance, while also strengthening our security.”

Hossam Seif El-Din
Hossam Seif El-Din
General Manager
IBM (Middle East & Pakistan)

“Financial institutions are one of the cornerstones of society. However, to keep pace with challenging times and constantly changing customer demands, they need to modernize. Our collaboration with ADIB is evidence that hybrid cloud strategies are core to digital transformation journeys and an enabler of revolutionized business models.”

As per the company statement, the bank will be able to develop and deploy new cloud-native applications across its digital platforms with IBM Cloud Pak for Integration, giving customers quicker, more personalized, and user-friendly access.

As per the reports, ADIB would be able to offer a variety of financial microservices to its customers via its large ecosystem of partners and FinTechs, allowing them to use the bank’s digital platform as a one-stop shop for all of their financial needs, such as financing a house or a car.

Furthermore, IBM Cloud Pak for Automation will equip the bank to better manage and automate over 20 data-intensive processes, including customer onboarding and loan origination, as well as reduce manual document processing, resulting in increased operational performance.

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