BankDhofar, the second largest bank in the Sultanate of Oman, has won two prestigious global awards in the area of customer experience.
These accolades reaffirm the bank’s dedication to delivering exceptional customer experiences, reinforcing its position as a pioneer in the Sultanate of Oman’s banking sector.
BankDhofar was honored with the Qorus Reinvention Awards – MEA 2024 for “Enterprise Voice of the Customer program”, competing against nearly 700 entries from the world’s leading banks and insurers. The award highlights BankDhofar’s commitment to customer-center approach.
In addition, BankDhofar was honored at the Verint EMEA inspire Awards 2024 with the silver award for its investments in advanced technologies, including artificial intelligence and voice of customer analytics, to streamline service delivery.
This prestigious recognition celebrates BankDhfoar’s innovative approach to listening to customer feedback and driving meaningful advancements in their banking journeys. It also underscores BankDhofar’s commitment to embracing advanced technology and innovative solutions to drive customer satisfaction while staying ahead of the competition.
BankDhofar, launched in 1990, remains committed to providing financial solutions designed to meet the diverse needs of individuals, businesses, and corporate clients. For individuals, the bank’s personal banking services provide seamless and reliable options with convenient access to banking though an ever expanding network of 129 branches spread across Sultanate of Oman.
For businesses, BankDhofar offers tailored financial services and corporate solutions, assisting local companies, including SMEs, and global enterprises, thrive in Oman’s dynamic economy. Furthermore, customers can further manage their accounts, pay bills, and transfer money among a plethora of services though BankDhofar’s advanced digital banking platforms, ensuring a seamless banking experience.
