DEWA rolls out user dashboard to help customers manage EV charging

By Amirtha P S, Desk Reporter
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DEWA Green Charger
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UAE’s state-owned utility service provider Dubai Electricity and Water Authority (DEWA) has launched the EV Green Charger User Dashboard to assist customers in better managing their electronic vehicle (EV) Green Charger services. 

The EV Green Charger User Dashboard will allow customers to easily track their charging and consumption data through DEWA’s website or a smart app. The dashboard offers customers a complete record of bill payments, consumption information, charging transactions and dates, as well as access to exclusive discounts from the DEWA store. 

Further, the dashboard allows customers to manage multiple EV Green Charger cards, pay their bills, and locate the nearest DEWA charging station from over 300 charging stations across Dubai.

HE Saeed Mohammed Al Tayer, MD and CEO of DEWA, said that DEWA’s constant development of the EV Green Charger service supports its efforts to promote sustainable transport through the adoption of EVs. This is part of DEWA’s efforts to offer innovative and eco-friendly solutions that reduce carbon emissions in the transport sector and enhance Dubai’s position as the global capital for a green economy and sustainable development.

Saeed Mohammed Al Tayer
Saeed Mohammed Al Tayer

“We work according to the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to turn Dubai into the smartest and happiest city in the world and achieve the Dubai Green Mobility Strategy 2030. The EV Green Charger initiative is a pillar for consolidating the UAE’s position to achieve sustainable development and build a competitive economy by phasing out fossil fuels and diversifying energy sources for sustainable development with a strong and modern infrastructure.”

DEWA offers its EV Green Charger service to all-electric vehicle users in Dubai, including local and international visitors, by allowing them to charge their vehicle through DEWA’s ‘Guest Mode’ feature. They can access this feature by scanning the QR code on the charging stations and following the steps on their device. 

For EVs registered in Dubai, DEWA creates an account once the customer registers their vehicle with the Roads and Transport Authority (RTA). They can utilize the charging stations within an hour of vehicle registration. Alternatively, customers can also create an EV account through DEWA’s website, smart app or IVR at DEWA Customer Care Centre.

Related: DEWA opens ‘Noor Energy 1 Visitors Centre’ at 4th phase of Al Maktoum Solar Park