Kuwait’s NBK rolls out digital signature service for customers

By Shilpa Annie Joseph, Official Reporter
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NBK launched digital signature
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National Bank of Kuwait (NBK) has launched a new service allowing customers to digitally sign all required documents related to various services including obtaining a loan, credit card or increasing credit card limit.

The service can be availed through NBK Online Banking and NBK Mobile Banking without the need to visit the branch, and NBK is launching this service in Kuwait for both personal loans, credit cards, or credit card limit increase.

The new service is a continuation of the fully-digital account opening service, without visiting the branch, which was launched by the bank last year.

Mohammed Al-Othman
Mohammed Al-Othman
General Manager
Consumer Banking Group

“We seek to provide an integrated digital banking experience offering our customers the most advanced digital products and services, as well as digital payment solutions that meet their needs, as per the latest international standards. Digital services have become a necessity, in view of the exceptional circumstances we have been through and the rapid technological advancements, as clearly manifested in customers’ increasing reliance on digital channels for their transactions. The new service is a continuation of a series of digital banking services that we were the first to launch in Kuwait over the recent past period, aiming to offer our customers quick and easy banking, while ensuring their convenience and safety.”

“We are keen to sustain our digital excellence, which we consider as a key part of our relentless efforts to consolidate NBK’s leadership. To this end, we are moving ahead with our digital transformation roadmap, capitalizing on our tremendous technological infrastructure built over the years, through which we stepped ahead of all competitors, and continuing to work on translating these efforts into advanced solutions that live up to our customers’ expectations,” Mr. Al-Othman added.

According to the statement, NBK continues to provide the most advanced digital banking services and payment solutions in line with its Digital Transformation Strategy, which focuses primarily on meeting its customer needs by developing its digital channels to offer world-class banking services and payment solutions.

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